Frequently Asked Questions
Find answers to common questions about our laundry and dry cleaning services
No, each order is washed individually in a separate machine so no worries about that. Your clothes are safe with Laundramoon!
Yes, we will take care of each of the garments collected by our drivers and adhere to safety measures.We take care of all the garments and strictly follow the manufacturer's care label on all garments, which confirms the best practice to use during the cleaning process. Thus will cause no harm to your products. If a care label is missing on the item, you can trust our cleaners who have years of experience to treat your items safely with care
If you are opting for a single service, then you need not separate your laundry but if you want more than one service, please separate the item by category like dry clean, wash, press etc.
Rescheduling your order with LaundraMoon is quick and easy! Simply call us at [object Object] or email us at [object Object], and we’ll take care of the rest.
Rescheduling your order with LaundraMoon is quick and easy! Simply call us at [object Object] or email us at [object Object], and we’ll take care of the rest.
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Contact UsSustainability In Action
Eco-Friendly Operations
Every stage of LaundraMoon’s service is engineered to protect garments and the planet. From cleaning chemistry to last-mile delivery, we minimise waste and maximise longevity.
Biodegradable Detergents
Plant-based, non-toxic formulas that protect delicate fibres and our waterways.
Closed-Loop Water Systems
Advanced recycling machinery cuts water use by up to 40% and reduces wastewater.
Electric Last-Mile Fleet
Zero-emission vehicles and smart routing keep our carbon footprint in check.
Impact snapshot
12,500 litres of water saved monthly · 100% recyclable packaging · Certified carbon neutral logistics
Our Promise
Why Choose LaundraMoon?
A concierge-style laundry experience blending craftsmanship, convenience, and planet-friendly thinking.
Rated 4.9/5 by Londoners
“Exceptional service every single time.”
24-Hour Turnaround
Pickup, clean, and delivery within a single day, citywide.
Gentle, Green Cleaning
Biodegradable detergents and non-toxic solvents keep garments and skin safe.
Transparent Pricing
Premium dry cleaning and laundry without hidden extras or rush fees.
Loved By London
1,000+ returning clients—from busy families to boutique hotels.
Couture Specialists
Wedding dresses, sarees, lehengas, and luxury designer pieces handled with care.
Tailoring & Repairs
In-house experts restore fits, hems, and intricate details on demand.
2024 Snapshot
LaundraMoon By The Numbers
Numbers only matter when they represent trust, consistency, and care. Here’s a quick look at the scale of service we provide across London.
300k+
Garments Laundered
Delicately washed and revived each year
200k+
Items Dry Cleaned
From couture to daily essentials
4.9/5
Customer Rating
Trusted by households, hotels & designers
Partnerships We Cherish
Our Clients, Our Pride
From global hospitality brands to healthcare networks, LaundraMoon is trusted to keep critical wardrobes pristine. We’re proud to power laundry operations for these respected partners.
4.9/5 From Hundreds Of Londoners
Real reviews from customers who trust LaundraMoon with their couture, everyday wear, and special memories.
I entrusted them with my engagement outfit—stitching, cleaning, and delivery were flawless. Super quick, super friendly!
Maleeka S.
London
Everything was neatly packed and perfectly cleaned. Timely, efficient, and reliable every visit.
Steph A.
London
They’ve cared for my delicate Indian clothing for years. Exceptional attention to detail and speed.
Mini B.
London
