How It Works
Getting your laundry done has never been easier. Follow these simple steps to get started.
How it works
Follow The LaundraMoon Roadmap
A zig-zag journey that shows exactly where your garments go—from doorstep collection to wardrobe-ready delivery.
1Step 01Book & Collect
Schedule online and our driver collects from your door in a 1-hour window that suits you.
2Step 02Sort & Assess
Garments are catalogued, sorted by fabric and colour, and assigned a bespoke care route.
3Step 03Eco Clean
Advanced machines and planet-friendly detergents remove stains while protecting fibres.
4Step 04Press & Finish
Expert pressers hand-finish, steam, and fold so everything looks runway ready.
5Step 05Quality Check
Supervisors inspect, bag, and tag garments to ensure every detail is perfect.
6Step 06Deliver & Enjoy
Your refreshed wardrobe returns on schedule—ready to wear, hang, or store.
Your Laundry & Dry Cleaning Solution Just A Click Away
Manage collections, track orders, and chat with our team instantly through the LaundraMoon app. Designed for busy lifestyles with door-to-door convenience.
Cashless checkout
Contactless pick-up & drop
Real-time order tracking
Dedicated 24/7 concierge
Get the app
Scan & install
Sustainability In Action
Eco-Friendly Operations
Every stage of LaundraMoon’s service is engineered to protect garments and the planet. From cleaning chemistry to last-mile delivery, we minimise waste and maximise longevity.
Biodegradable Detergents
Plant-based, non-toxic formulas that protect delicate fibres and our waterways.
Closed-Loop Water Systems
Advanced recycling machinery cuts water use by up to 40% and reduces wastewater.
Electric Last-Mile Fleet
Zero-emission vehicles and smart routing keep our carbon footprint in check.
Impact snapshot
12,500 litres of water saved monthly · 100% recyclable packaging · Certified carbon neutral logistics
Our Promise
Why Choose LaundraMoon?
A concierge-style laundry experience blending craftsmanship, convenience, and planet-friendly thinking.
Rated 4.9/5 by Londoners
“Exceptional service every single time.”
24-Hour Turnaround
Pickup, clean, and delivery within a single day, citywide.
Gentle, Green Cleaning
Biodegradable detergents and non-toxic solvents keep garments and skin safe.
Transparent Pricing
Premium dry cleaning and laundry without hidden extras or rush fees.
Loved By London
1,000+ returning clients—from busy families to boutique hotels.
Couture Specialists
Wedding dresses, sarees, lehengas, and luxury designer pieces handled with care.
Tailoring & Repairs
In-house experts restore fits, hems, and intricate details on demand.
2024 Snapshot
LaundraMoon By The Numbers
Numbers only matter when they represent trust, consistency, and care. Here’s a quick look at the scale of service we provide across London.
300k+
Garments Laundered
Delicately washed and revived each year
200k+
Items Dry Cleaned
From couture to daily essentials
4.9/5
Customer Rating
Trusted by households, hotels & designers
Partnerships We Cherish
Our Clients, Our Pride
From global hospitality brands to healthcare networks, LaundraMoon is trusted to keep critical wardrobes pristine. We’re proud to power laundry operations for these respected partners.
4.9/5 From Hundreds Of Londoners
Real reviews from customers who trust LaundraMoon with their couture, everyday wear, and special memories.
I entrusted them with my engagement outfit—stitching, cleaning, and delivery were flawless. Super quick, super friendly!
Maleeka S.
London
Everything was neatly packed and perfectly cleaned. Timely, efficient, and reliable every visit.
Steph A.
London
They’ve cared for my delicate Indian clothing for years. Exceptional attention to detail and speed.
Mini B.
London
